Privacy Policy

Last updated: March 3, 2026

At Furlunie, we are committed to protecting your privacy in accordance with the General Data Protection Regulation (GDPR). This policy outlines how we collect, use, and safeguard your personal data when you shop with us.


1. DATA CONTROLLER

The data controller for the processing of your personal data is Furlunie. For any privacy-related inquiries, please contact our Data Protection Team at:

  • Email: furlunie@gmail.com.


2.PERSONAL DATA WE COLLECT

To provide our premium pet products and services, we collect:

  • Identity & Contact Data: Name, email, shipping address, and phone number.

  • Transaction Data: Details about payments and products you purchased.

  • Technical Data: IP address, browser type, and location data (collected via cookies).


3. LEGAL BASIS FOR PROCESSING

In compliance with Art. 6 GDPR, we process your data based on:

  • Contractual Necessity: To fulfill and ship your orders.

  • Legal Obligation: For tax and accounting purposes.

  • Legitimate Interest: To improve our store's performance and customer experience.

  • Consent: For marketing communications (only if you opt-in).


4. DATA SHARING & INTERNATIONAL TRANSFERS

We share necessary data with trusted service providers:

  • Platform: Shopify (data stored in accordance with EU-US Data Privacy Framework).

  • Logistics: Partners (e.g., DHL, GLS, UPS) to deliver your pet furniture.

  • Payment: Encrypted processors (Stripe/PayPal).

  • Marketing: Google/Meta Pixels (only with your cookie consent).


5. YOUR RIGHTS UNDER GDPR

As a resident of the European Union, you have the following rights:

  • Right to Access: Request a copy of your personal data.

  • Right to Rectification: Correct inaccurate information.

  • Right to Erasure: Request the deletion of your data ("Right to be Forgotten").

  • Right to Portability: Transfer your data to another service.

  • Right to Withdraw Consent: Unsubscribe from marketing at any time.


6. COOKIE POLICY

We use cookies to enhance your browsing experience. You can manage your preferences through our Cookie Consent Banner upon entering the site.


7. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes we collected it for, including legal, accounting, or reporting requirements.


8. CONTACT & COMPLAINTS

If you have questions about this policy, please contact 📧 furlunie@gmail.com. You also have the right to lodge a complaint with your local Data Protection Authority in the EU.